Legal
Privacy Policy
Last updated: June 2026
1. Introduction
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with VELORE.
2. Information We Collect
We collect information you provide directly — such as your name, email, phone number, shipping address and order details — as well as limited technical data like device and browsing information to improve your experience.
3. How We Use Your Information
We use your information to process orders, deliver products, provide support, send order updates, and — with your consent — share news about new collections and offers. We never sell your personal data.
4. Newsletter & Marketing
If you subscribe, we use your email to send curated updates. You can unsubscribe at any time using the link in our emails or by contacting us.
5. Payments
Payments are handled by trusted, PCI-compliant gateways. VELORE does not store your full card details on its servers.
6. Cookies
We use cookies and similar technologies to keep your cart, remember preferences and understand how our site is used. You can control cookies through your browser settings.
7. Data Security
We apply appropriate technical and organisational measures to protect your information. While no method is completely secure, we continually work to safeguard your data.
8. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond in line with applicable laws.
9. Contact
For any privacy-related questions or requests, please reach out via the Contact Us page.